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REFUND POLICY

Last updated: September 2026 · Aetron India

Refund policy

Last updated: May 2026

All Aetron diecast model cars are sold and fulfilled exclusively through Blinkit. Returns, refunds, and replacements are handled only through Blinkit, within 24 hours of delivery. No returns, refunds, or replacements are offered outside this window.

How to raise a return

  1. Open the Blinkit app within 24 hours of delivery.
  2. Go to Orders → select your Aetron order → tap Need Help.
  3. Choose the relevant issue (damaged, defective, wrong item, missing item) and upload clear photos.
  4. Blinkit will arrange a replacement or refund per their standard policy.

What's covered (within the 24-hour Blinkit window)

  • Paint chipping or peeling out of the box
  • Broken or stuck hinges, doors that won't open
  • LED lights or engine sound not working on first use
  • Missing parts, missing batteries, or wrong model shipped
  • Manufacturing defects in the alloy casting

What's NOT covered

  • Any issue reported after 24 hours from delivery
  • Physical damage caused after delivery (drops, impacts)
  • Water or moisture damage
  • Normal wear from extended handling
  • Cosmetic preferences (colour shade, decal placement variation)
  • Tampering or attempted disassembly

Refund timelines

Refunds are processed by Blinkit to your original payment method (UPI, card, wallet, or COD refund) per Blinkit's standard schedule — typically 1–7 business days.

Questions?

For order-specific support, contact Blinkit first via the Blinkit app — they have direct order access. For general product questions or wholesale enquiries, WhatsApp +91 92174 15557.

Related policies

Questions about this policy?

WhatsApp us — we reply within 15 minutes during business hours (Mon–Sat, 10am–7pm IST).

WhatsApp +91 92174 15557